Terms and Conditions


Last Updated: 9/12/2024

Welcome to Lekam International Pharmaceutical Nigeria Limited. These terms and conditions outline the rules and regulations for the use of our website, located at www.lekam.ng. By accessing and using this website, you accept these terms and conditions in full. If you do not agree with these terms, please do not use our website.

1. Introduction

  • Company Information: Lekam International Pharmaceutical Nigeria Limited, incorporated on May 16, 2014, is a leading pharmaceutical company in Nigeria. Originally a subsidiary of Lekam Poland, it became the sole indigenous representative of Lekam Poland in June 2019. Our mission is to provide Nigerians with the highest quality pharmaceutical products, ensuring excellence and affordability in every aspect of our operations.
  • Website Use: By accessing our website, you agree to use it for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit the use and enjoyment of this site by any third party.

2. Intellectual Property Rights

  • Ownership: All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of Lekam International Pharmaceutical Nigeria Limited or its content suppliers and is protected by intellectual property laws. Lekam Poland's proprietary technologies and formulations are also protected.
  • Restrictions: You may not reproduce, redistribute, or exploit the content on this website for commercial purposes without express written permission from us.

3. User Accounts

  • Registration: To access certain features of our website, including the eCommerce platform, you may be required to create an account. You must provide accurate, complete, and up-to-date information.
  • Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
  • Termination: We reserve the right to suspend or terminate your account if you violate these terms and conditions or engage in unauthorized use of our services.

4. Products and Services

  • Product Descriptions: Lekam International Pharmaceutical Nigeria Limited, supported by Lekam Poland, offers a wide range of pharmaceutical products across various therapeutic areas, including Psychiatry, Cardiology, Pulmonology, Urology, Gastroenterology, and more. We strive to provide accurate descriptions of our products and services. However, we do not warrant that the descriptions, pricing, or other content on our website are accurate, complete, or current.
  • Quality Assurance: All our products meet stringent European Union quality standards, including GMP (Good Manufacturing Practice), GLP (Good Laboratory Practice), and ISO 9001:2008 certifications. Some products also meet the requirements for CE marking. We are committed to ensuring that our products are of the highest quality and adhere to all relevant regulatory guidelines.
  • Pricing: All prices are listed in Nigerian Naira and are subject to change without notice. Prices do not include applicable taxes and shipping charges.
  • Availability: We cannot guarantee that all products listed on our website will be available at all times. We reserve the right to limit the quantity of products we supply.

5. Payments

  • Payment Methods: We accept payments through Fluttewave which offers the options credit/debit card and mobile payment. Payments must be made in full at the time of purchase.
  • Payment Security: We use secure payment processing methods that comply with industry standards, including PCI-DSS, to protect your financial information. However, we are not responsible for any unauthorized access to your financial information by third parties.

6. Shipping and Deliver

  • Shipping Policy: We aim to process and ship orders within 2 business days. Delivery times may vary based on your location and the shipping method selected.
  • Delivery Charges: Shipping charges will be calculated at checkout and added to the total order amount.
  • Risk of Loss: The risk of loss and title for products purchased pass to you upon our delivery to the carrier.

7. Returns and Refunds

  • Return Policy: 
    If you are not satisfied with your purchase, you may return the product within 5 days of receipt for a refund or exchange, subject to our Return policy.
  • Refunds:
    Refunds will be issued to the original payment method within 5 business days of receiving the returned product.
  • Non-Returnable Items: 
    Certain products, such as prescription medications, opened items, or perishable goods, may not be eligible for return. See Refund Policy

8. Privacy Policy

  • Data Collection: We collect and process personal information in accordance with our Privac​y Policy.
  • Use of Data: Your personal information will be used for the purposes of fulfilling orders, providing customer service, and improving our services.
  • Data Security: We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.

9. Liability and Disclaimers

  • Limited Liability: To the fullest extent permitted by law, Lekam International Pharmaceutical Nigeria Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the products and services offered on it.
  • No Warranty: Our website and its content are provided "as is" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Governing Law

  • Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Nigeria, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

11. Changes to Terms and Conditions

  • Modification: We reserve the right to amend these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website following the posting of changes constitutes your acceptance of those changes.

12. Contact Information

  • Customer Support: If you have any questions or concerns regarding these terms and conditions, please contact us at:
    • Lekam International Pharmaceutical Nigeria Limited
    • Plot 525 Aina Akingbala Street Omole Phase II, Ikeja, Lagos, Nigeria
    • cssupport@lekam.ng
    • +2347079792345